Retouren Prognose – Changelog – Shopware 6

Changelog

1.0.0

Initial release.

Automatic returns analysis via a scheduled background task
Risk score (green / yellow / red) per product with configurable thresholds
Forecast of expected returns (7 / 14 / 30 days) via a weighted moving average
Dashboard with KPI cards, returns trend and top risk products
Product list with search, risk-class filter and CSV export
Customer segment analysis incl. high-risk customers
Evaluation of return reasons with distribution and top products per reason
Optional AI classification of free-text return reasons (Anthropic Claude or OpenAI) with a manual trigger, privacy-friendly and with cost control
Automatic email reports (weekly / monthly)
Multilingual (DE / EN), Shopware 6.7, PHP 8.2+

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